Pingdom Home

US + international: +1-212-796-6890

SE + international: +46-21-480-0920

Business hours 3 am-11:30 am EST (Mon-Fri).

Pingdom Blog

Royal Pingdom

Ramblings from the Pingdom team about the Internet and web tech

RSS Feed

Outages caused by raccoons, thieves and random gunfire

A couple of months ago, one of Rackspace’s data centers ran into trouble when a truck crashed into a power transformer and caused a major power outage. In general, power outages are a frequent cause of data center trouble and other service interruptions. Even if safeguards are in place, there is always a chance that something will not work the way it is supposed to, like for example when the 365 Main backup generators wouldn’t start and left the likes of Technorati, Craigslist and LiveJournal offline for hours.

Truck takes out power
Image courtesy of TangoPango.

We decided to search in the news to find some of the various causes for power and network outages, and came back with some rather unusual results. Listed here are some of the ones we found from just the last week. It really seems like almost anything can happen, and does. Murphy’s Law in action?

Electrocuted raccoon (December 31)

What can we say? Poor little animal, poor 8,200 people without power.

A representative of the power company commented on the fried fur ball: “He probably was trying to find a warm spot as animals frequently do and it didn’t work out too well.”

No, it certainly didn’t…

Yet another truck driver (January 2)

Truck drivers everywhere seem to have their sights set on those power poles. This one took down four poles and a power transformer, blacking out an entire neighborhood.

Cable thieves (December 31)

Verizon customers were left without service when 500 feet of cable was dug up and stolen by copper thieves.

Random gunfire (January 1)

Fiber optics lines were knocked out by gunfire, causing Comcast subscribers in Memphis to lose cable service. A Comcast representative said that he believed that the shots may have been fired to celebrate the new year. Gun control, anyone…?

Dropped cell phone, kind of (December 27)

A man dropped his cell phone, tried to find it, and crashed into one of the main electrical feeder lines of a town in Montana. Don’t dial and drive…

And some less spectacular but just as effective reasons for outages

Backup power and redundant internet connections to the rescue

It may not be too bad for regular consumers to be forced offline for a few hours, but for a company, or worse, a data center, it can be a major head ache.

To avoid this, make sure you have backup power (at least for critical equipment), and when it comes to internet access: if you run anything mission critical, make sure you have redundant internet connections.

Of course, if you run into something like the US Northeast Blackout of 2003, you may be in deep trouble no matter how prepared you are…

The outages we listed above just scrape the surface. A search in Google would show you much, much more.

Want to test your site every minute?








You will get an email with your login information.

4 Comments

“A Comcast representative said that he believed that the shots may have been fired to celebrate the new year. Gun control, anyone…?”

No, moron, because as usual the law abiding citizens that own guns don’t do this kind of crap. The people that *do* are the idiots that have no regard for the law or safety anyway and simply ignore the rules & regulations.

We need *less* gun control.

What’s wrong with a little random gun-firing? :p Cool picture of the truck taking down the lines, though.

Up or not? Keep track of your favorite US sports websites

Want to see how your favorite US sports site is doing, if it has a perfect 100% uptime score or not? If you want to check the latest scores and it isn’t working, could it be a problem with your computer or connection, or the site? We’ve got the solution for you!

For some time now we’ve been monitoring 34 major US sports and news sites related to sports. Our recent articles on the Super Bowl are a result of that monitoring.

Now you can look at how these sites are doing yourself on the public reports page for this list of US sports websites.

Read more

Google Maps turns 7 years old – amazing facts and figures

Who has not used Google Maps? Raise your hand! Since the launch 7 years ago, Google Maps has become the de facto map service that users around the world go to for all their mapping needs.

As we say Happy Birthday to Google Maps, read on to find out some of the critical milestones in its history, and some amazing numbers and statistics.

Read more

In 2010, there were just over 1 million secure Internet websites worldwide. Almost half of those, or 446,992 to be exact, were located in the United States.

But in which country can we find the most secure websites in relation to population? The answer may surprise you.

Read more

No news is good news for the Super Bowl website

The New England Patriots held what seemed to be a commanding lead (17-15) with five minutes left of Super Bowl XLVI last night. But the New York Giants came back and managed to win with 21-17.

As exciting as the game sounds, we missed the whole thing, instead spending our time watching the Superbowl.com website.

It turned out to be a rather dull thing to do because the site held up well and there was no downtime at all. The response time also didn’t give away anything significant in terms of online Super Bowl traffic.

Read more

As Super Bowl 46 is approaching, fans will flock to the Lucas Oil Stadium in Indianapolis, Indiana, and to TV sets around the world to follow the New York Giants battle it out with the New England Patriots.

Kickoff is scheduled for 6:30EST on Sunday, February 5, and we’re already monitoring Superbowl.com to see how the site will handle the event.

What team will win Super Bowl 46? How will the site cope? We can only wait to find out.

Read more