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Airline had extended system outage

The Australian airline Jetstar suffered from an extended system outage on Sunday. The outage brought the check-in system offline, forcing Jetstar to switch to manual check-ins which caused significant delays for its passengers all over Australia.

According to Sky News, the outage lasted for about two-and-a-half hours, though it would take overnight work to fully restore the system and have everything on schedule Monday morning.

Aside from the widespread delays, ten flights had to be cancelled completely due to the outage.

The outage was apparently caused by a power surge at the Telstra exchange, where Jetstar’s systems are hosted.

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2 Comments

Aargh! JetStar. If we have a poll on the airline web sites that have the **MOST** downtime, JetStar would be somewhere up there. They have frequent online sales, and some mega sales every now and then. They would pre-announce those sales, but very few can access them as their site would be DEAD even before the sale starts. Every Single Time.

You’ll think that an airline company would have budgeted some spare cycles for redundancy and scalability, especially after eager visitors have already crashed their site multiple times. Apparently not the case…

@Scott: Really, their website gets overwhelmed every time they have a big sale? That’s definitely not good in that case (and not for Jetstar either, they’d be losing sales!).

Pingdom Podcast #6

Pingdom’s Podcast is a weekly show about Internet, web, security, and mobile stuff.

In this show, Saleh also gives us an update on the pending approval of his Carbon for Windows Phone Twitter client. We also talked about Nokia’s recent financial results, if Google Chrome can hit more than 50% market share this year, and the recent privacy-blunder by the guys behind the Path mobile app.

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There’s no denying that Google Chrome continues to be the darling of the web browser market. And as we predicted in July last year, Chrome overtook Firefox around November 2011.

So now the question is, when will Google also wrestle down Internet Explorer, and become the undisputed king of the browser world? In December 2011, Chrome 15 became the most popular browser in the world, beating Internet Explorer 8, but if you combine all IE versions, Microsoft still holds the number 1 spot.

Equipped with the latest web browser statistics from StatCounter, we set out to see when Chrome is likely to achieve more than 50% market share.

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Up or not? Keep track of your favorite US sports websites

Want to see how your favorite US sports site is doing, if it has a perfect 100% uptime score or not? If you want to check the latest scores and it isn’t working, could it be a problem with your computer or connection, or the site? We’ve got the solution for you!

For some time now we’ve been monitoring 34 major US sports and news sites related to sports. Our recent articles on the Super Bowl are a result of that monitoring.

Now you can look at how these sites are doing yourself on the public reports page for this list of US sports websites.

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Google Maps turns 7 years old – amazing facts and figures

Who has not used Google Maps? Raise your hand! Since the launch 7 years ago, Google Maps has become the de facto map service that users around the world go to for all their mapping needs.

As we say Happy Birthday to Google Maps, read on to find out some of the critical milestones in its history, and some amazing numbers and statistics.

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In 2010, there were just over 1 million secure Internet websites worldwide. Almost half of those, or 446,992 to be exact, were located in the United States.

But in which country can we find the most secure websites in relation to population? The answer may surprise you.

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