Massive downtime for Friendster

The social network Friendster is having a bad couple of days. According to our monitoring, the Friendster website has been unavailable for a total of more than 18 hours since yesterday. As of this writing, the website is completely unreachable and has been so for more than six hours straight.

Downtime Thursday (November 13):
  • 5:23 p.m. – 01:28 a.m. (8h 5m)
Downtime Friday (November 14):
  • 02:33 a.m. – 02:58 a.m. (5m)
  • 08:33 a.m. – 08:53 a.m. (20m)
  • 09:08 a.m. – 10:28 a.m. (1h 20m)
  • 10:53 a.m. –… (6h and counting…)

The times above are shown in Central European Time. Subtract six hours to get US Eastern Standard Time.

According to NetworkWorld the problem may be caused by a problem with Friendster’s hosting provider, QTS.

UPDATE, Monday, November 17:

The total Friendster website downtime ended up being just under 11 hours on Friday. On Saturday the website was unavailable for another five hours.

After a Sunday without downtime, the website was down again for another 35 minutes early on Monday morning (starting at 01:33 a.m. Central European Time).

Since the problems started last Thursday (November 13), the Friendster website has been unavailable for a total of 23 hours, most of it occurring in just three days (Thursday through Saturday).

UPDATE 2, November 17:

It indeed was an outage at Friendster’s hosting provider that was behind the website’s recent downtime. Friendster has issued a statement and Q&A on its official blog:

Here is the part regarding the actual outage:

As you may have seen, Friendster.com has undergone maintenance at various times over the past few days. Friendster’s unscheduled downtime was due to a power outage at our outsourced data center in Santa Clara, California where Friendster’s servers are co-located along side approximately 50 other companies. As a result, Friendster, as well as a number of other online companies, experienced unscheduled and unavoidable downtime. At this time, Friendster is back online and our team is working quickly to restore everything back to normal.

(We found the statement via Paul McNamara at NWW. Thanks Paul!)

For those interested, Rich Miller at Data Center Knowledge has posted indepth information about the data center outage that knocked out Friendster.

The monitoring data in this article comes from the Pingdom uptime monitoring service.

19 comments

  1. i got 200+ friends on my list and now i only got 51 of them…how come???friendster should retrieve all those data from their database…its not easy to look for a friend on the net…

  2. some as usual to us. grrrrr i cant access also the friendster website.. it can be the friendster will wipe all the data on this site.. this is the worst issue i ever on this site.. i thought it is maintainance.. but why is that its to long to wait… i cant wait for this mist…… all friendster users, are u agree of this thing. that friendster will wipe out all data. of their site…. XD… but im hoping this will not be happen… huhuuhuhuhuh

  3. Same problem again…First i cant login to Friendster but then can. When i open, i’ve lost over 500+ friends!!! Like psyche said, its not easy to look for friends on the net!!The Friendster Team should be really concern about this. Many poeple had complain the same thing over and over! If this happen again, i probally will cancel my account!!!!!

  4. Not just friends, picture too!!!!!!!! Still like psyche said, The Friendster Team should also retrieve all those data from their database!!!!!! And they should also concern about this too!!! OH I AM SO MAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  5. Your not losing friends, it takes a very very long time for all the social graphs to regenerate.

    Wait awhile, they will all start to reappear.

  6. waaaaaaaaaa————waaaaaaaaaaaa I thought its juts my Pc or my internet provider,,,,sayang naman mga pics and funny comments ko doon cha-ka friends then…I felt so estatic seeing a long lost friends online and all of a sudden????Oopps!! the’re gone? Hope not….yufaks na pangita og friends online———

    I hope Friendster will be back on business soon…I’ll be waiting guyzz Goodluck! I miss my friends there….

  7. Well Kristine, that’s no different coz I gained about more than 700+ same with other members too. Hope the site will be available soon.

  8. i only got 100+ friends and now there’s none left. wth! i hope friendster will be able to fix this as soon as possible. :]]

  9. The disapears friend list problem on my profile was fixed several hours ago.

    All my lost friends are turn back again
    😀

    nice info.
    Can I put this post in my blog? I’ll send backlink to.

  10. Dear Friendster Community and those reading this blog,

    As you may have seen, Friendster.com has undergone maintenance at various times over the past few days. Friendster’s unscheduled downtime was due to a power outage at our outsourced data center in Santa Clara, California where Friendster’s servers are co-located along side approximately 50 other companies. As a result, Friendster, as well as a number of other online companies, experienced unscheduled and unavoidable downtime. At this time, Friendster is back online and our team is working quickly to restore everything back to normal.

    Additionally, you may have experienced some inconsistencies with your friend count on Friendster. All of your friend connections and data stored on Friendster are in tact and will be corrected shortly. It’s simply taking some time for us to restore each user account as Friendster has over 85 million user accounts globally.

    Lastly, if you’ve received any on site messages or SMS text alerts regarding our downtime or your friend count, please disregard them as they were initiated by members of our community and do not contain accurate information about what happened.

    Thank you for your patience and we apologize for any inconvenience this may have caused.

    -The Friendster Team

    For more information, please visit our blog and our Help Center.

    Blog URL: http://blog.friendster.com/
    Help Center URL: http://www.friendster.com/faq.php

  11. Why the friendster has no phone number to contact? We have a lots of page to report for violating the rules but until now the page still there.The friendster said to click the report but i did many times but nothings happen. Are you sure your doing your job?

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