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Ramblings from the Pingdom team about the Internet and web tech

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Sears website buckled on Black Friday

The online bargain-hunting on Black Friday caused problems for several e-commerce websites, but none was affected worse than Sears.com. The website buckled under the pressure of the increased visitor numbers and was unavailable for large parts of the day.

The Sears website initially just started timing out or responding with an internal server error message (HTTP error 500). It later started redirecting visitors to a temporary maintenance page that stated, “We’re sorry, Sears.com is temporarily closed for site enhancements.” (Screenshot below.)

However, a lot of the time even this maintenance page could not be delivered, when requests to the website either timed out or resulted in an internal server error, like the example below (captured by Pingdom’s monitoring service):

Several other retailers had problems with their websites as well, though not to the same extent as Sears did. StorefrontBacktalk, a news website focused on retail and e-commerce, followed the development during Black Friday with the help of several monitoring services (including Pingdom) and has posted information about several Black Friday incidents.

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As Super Bowl 46 is approaching, fans will flock to the Lucas Oil Stadium in Indianapolis, Indiana, and to TV sets around the world to follow the New York Giants battle it out with the New England Patriots.

Kickoff is scheduled for 6:30EST on Sunday, February 5, and we’re already monitoring Superbowl.com to see how the site will handle the event.

What team will win Super Bowl 46? How will the site cope? We can only wait to find out.

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Weekend must-read articles #2

Every Friday we bring you a collection of links to places on the web that we find particularly newsworthy, interesting, entertaining, and topical. We try to focus on some particular area or topic each week, but in general we will cover Internet, web development, networking, performance, and other geeky topics.h

This week we bring you a collection of articles focusing on cloud, with a few other topics thrown in to boot.

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Out of the 59 US-based e-commerce sites we monitored during the holiday season last year 28 scored a perfect 100% uptime for December.

Whether this helped spur on the booming sales in the US, we don’t know, but retail e-commerce spending in the US reached $37.2 billion for the November to December 2011 period. That was an increase of 15% from the same period in 2010.

We decided to dig into the numbers for these e-commerce sites to see how well they did in terms of uptime and performance. After massaging the data coming from our Pingdom probes, it turns out that the sites overall performed well during December 2011 in terms of uptime, but response time was an issue for several sites.

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Pingdom Podcast #5

Pingdom’s Mobile Podcast is a weekly show about Internet, web, and mobile stuff.

In this show, Saleh also gives us an update on the pending submission of his Carbon for Windows Phone Twitter client. We’re also joined by Mario Lurig, who talks about using Amazon S3 and Cloudfront to speed up a website.

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Want to be able to download a DVD worth of data in about 38 minutes? It may not seem very impressive, but that’s with the average Internet speed in South Korea, according to the latest “State of the Internet” report by Akamai.

Covering Q3 2011, the report again puts South Korea at the top of the list of countries with the fastest Internet connections. The country scored an average connection speed of 16.7 Mbps in Q3 2011.

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