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Ramblings from the Pingdom team about the Internet and web tech

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Archive for August, 2009

Is the iPhone an even bigger success than the iPod?

The iPod, once Apple’s biggest source of income, has been overtaken by the iPhone in terms of the money it’s bringing in to the company. This is a pretty significant development, so let’s have a closer look at this trend.

Since we don’t have actual unit sales figures, at least not over time, let’s see what we can learn from this trend graph from Google Insights for Search. It shows the popularity of the terms “iPod” versus “iPhone” in searches. It’s quite revealing.

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Laptops in extreme and unusual locations

The truly great thing about laptops and netbooks is that you’re not bound to your desk. You can bring them with you anywhere. Some people are taking that to the extreme, bringing their laptops with them to places where most of us wouldn’t.

So, just for a minute imagine you’re not stuck at your desk and join these people who are taking portable computing to new heights. :)

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Tech heroes of the past: Where are they now?

Have you ever wondered what the guy who invented the World Wide Web is up to these days? What about the guys who created Photoshop, or the one who created the PHP scripting language?

You may not recognize all of these people, but you’ll definitely recognize what they’ve accomplished. These are people who have made great contributions to computer and Internet technology in the past… but what are they up to now?

This list is a starting point, so help us add to it in the comments!

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How Spotify got the big record labels on board

Spotify, the European peer-to-peer music streaming service that gives its users access to millions of songs for free is gaining more buzz every day. The service already has millions of users and has managed what many thought was impossible: it got the big record labels on board a free service and gained access to their music libraries.

Spotify has deals with Sony BMG, Universal Music, Warner Music, EMI and Merlin. The first four of these are often called the “big four” record companies.

How did Spotify pull this off?

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The future of mobile phones is software, not hardware

It’s easy to forget that just 20 years ago, mobile phones were a rarity (and the size of a brick). These days we all take them completely for granted and everybody has one.

All these years, mobile makers have competed with each other mainly by trying to outdesign and outfeature each other on the hardware end. Hardware, hardware, hardware. It’s always been the focus. Making the phones smaller, putting cameras in them, making the screens better, and so on. Tech specs were the way to stand out.

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The PayPal outage cost its users between 7 and 32 million USD

As you may know, PayPal suffered from downtime yesterday. Overall, the problems lasted approximately 4.5 hours before being fully resolved. Since a significant number of e-commerce sites and online services handle some or all of their transactions through PayPal, how much money did the PayPal outage end up costing its users?

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Smile, smile, and then smile some more

Smile
Customer service goes hand in hand with a smile, and none take this more seriously than the Japanese. But how serious are they really about smiling? Apparently, very serious:

In a positively Orwellian move, 15 Tokyo railway stations will be equipped with smile detectors to make sure that their staff is smiling enough. Frowns will literally be frowned upon. High tech meets mood control.

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