The online bargain-hunting on Black Friday caused problems for several e-commerce websites, but none was affected worse than Sears.com. The website buckled under the pressure of the increased visitor numbers and was unavailable for large parts of the day.

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Who hasn’t had a problem accessing a website on the internet? Our guess is that there isn’t anyone out there who has had an error-free experience of the web. But what are the main reasons for all these problems? We decided to find out. Since Pingdom is a website monitoring service with thousands of customers [...]

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