Our website was down just over an hour this Friday evening, Swedish time. The downtime was caused by a combination of a human error and bad luck, and we apologize for the inconvenience this might have caused our visitors and users.
The important thing to note here is that we got an alert about this problem the same minute it happened so we could immediately start working on the problem and solve it as soon as possible. We always emphasize how important it is to monitor your website, and we live according to this motto ourselves. Everyone will have downtime (even an uptime monitoring company), it is just a matter of minimizing it.
It is also important to emphasize that we are 100% focused on having a very reliable service that is always accessible. We have invested a lot of money and hard work in creating an infrastructure that will have one of the highest uptimes in the business.