How we switched the support system for our 700,000 users (and stayed sane)

When you talk to our support team at Pingdom, you’re talking to real people who listen. Tech support is an often discussed matter, and to us it’s one of the most important parts of our company. It provides us with incredibly valuable suggestions, requests, and bug reports. Switching the support system for more than 700,000 […]

Web Performance of the World’s Top 50 Blogs

We love to measure and analyze the web performance of sites here on the Royal Pingdom blog. It’s time to revisit the web performance of the world’s top 50 blogs. It’s worth pointing out that one important finding of this 2016 study, was that it is really hard to define what is considered a blog. When we did […]

Pingdom launches Page Speed monitoring

After a ton of research and requests from customers and developers alike, we’re very excited to announce the Pingdom Page Speed monitoring – a brand new product added to our monitoring suite. Page Speed monitoring perfectly complements the different types of monitoring we already offer. The Page Speed monitoring will give you even better insights […]

Twitter Suffers Major Outage

When a big website goes down it’s not long until Twitter is full of tweets lamenting that it’s down. We have written about this many times in the past, but in the wake of Twitters own outage tonight it’s a little bit interesting to see where people turn to for information, since Twitter is the primary news source for […]

Pingdom Year in Review 2015

In 2015 the interest for web performance and availability soared to new heights. To celebrate our love for the internet we’d like to share some interesting numbers. Pingdom Year in Review 2015 We pulled some interesting stats from the vast number of data we have, and for instance, here is what a web page looked like in […]

Understanding Root Cause: DNS and Traceroute

You can think about your web site the way you think about your car. Every time something breaks, you can run to a professional – be it an engineer or a mechanic – and pay a lot of money for the fix (and isn’t it annoying when you can’t even tell if it is a […]

Pingdom’s Heroku Add-On is Now Generally Available

We are excited to announce that Pingdom’s Heroku Add-on is now generally available to all Heroku users in the Elements Add-on Marketplace.  The add-on has everything Heroku users need for website or web app monitoring, including: Uptime monitoring: Check that your website or web app is available every minute automatically – over 70 global polling locations in […]

Are your DNS servers configured correctly? Run these 6 simple tests to find out.

Website unavailability, connections issues, and slow response time can be attributed to incorrect DNS configuration. You can exactly pinpoint it’s a DNS configuration issue when you’re unable to access a website using it’s DNS name, for example, www.wsj.com On the other hand, if you know this site’s IP address, accessing it may be faster because […]